The protection of your privacy is of particular importance to Swiss Life Select. This naturally also applies to the handling of your data during your visit to the Swiss Life Select websites. This statement, along with the questions and answers regarding data protection, discloses the manner in which Swiss Life Select handles personal data, which information is collected and evaluated, and how this information is used and managed.

Anonymity and automatically collected information

In principle, you can visit our websites without providing any personal information. To safeguard legitimate interests in accordance with Art. 6 para. 1 lit. f) of the GDPR of Swiss Life Select as the operator of the Swiss Life Select websites, in particular to ensure IT security, to fend off potential attacks, to determine the attractiveness of the websites and to optimise the content, your visit to the Swiss Life Select websites is logged. The following access data is recorded for this purpose:

• the IP address currently being used by your computer in an anonymised form,
• Name of the called page,
• Date and time of retrieval,
• data volume transferred
• Notification of whether the retrieval was successful
• Description of the type of web browser used,
• operating system used,
• Number of visits
• average retention time

As a rule, establishing a personal reference is not possible for us here, meaning that personal user profiles cannot be derived from this data. 

The processing of the data takes place in the European Union as well as Switzerland and, depending on the browser settings, potentially in the USA.

Processing of personal data on the Swiss Life website

If you decide to enter personal data such as your name, address, telephone number or email address, for example via the contact form, by ticking the data protection consent box and clicking on "Submit now", you consent to us processing the data provided to us within the legally permissible framework for the intended purpose, e.g. to process your enquiry, request information material, enter comments or order newsletters. For this purpose, it may be necessary for us to forward your data to companies belonging to the Swiss Life Group.

You may revoke this consent at any time with effect for the future. You can send the revocation in text form (e.g. letter, fax, e-mail) to Datenschutz@swisslife-select.de, fax: 0511-90 20-52 24 or by post to Swiss Life Select Deutschland GmbH, Datenschutzbeauftragter, Swiss-Life-Platz 1, 30659 Hannoverr.

The data collected via the contact form is subject to extensive security measures to prevent unauthorised access, stop misuse and protect against the destruction or loss of the data. This is encrypted using SSL with up to 256 bits. Standard commercial browsers support this SSL procedure. To be able to send an encrypted email to the above-mentioned mailbox, our public PGP key can be used. It can be found as a file here be downloaded. For the unambiguous authentication of this public PGP key, here is its fingerprint: 9B75 6B88 5637 2C83 03E5 0967 BFF3 A05B 324C 4089

Processing of personal data when using the services of Swiss Life Select

If you make use of the Swiss Life Select service, comprehensive advice and the brokering of investment, insurance or other financial products by Swiss Life Select, customer support, the generation of new business, the conclusion of contracts and the performance of administrative tasks, it may become necessary for the fulfilment of the respective purpose for us to transmit the personal data made available to us by you to our contractual partners and other data recipients. A list of the contractual partners and other data recipients can be found here.

The support is provided by independent sales partners working for Swiss Life Select. The company responsible for data processing is Swiss Life Select Deutschland GmbH, Swiss-Life-Platz 1, 30659 Hannover, together with the independent sales partners working for Swiss Life Select. The respective obligations under the EU General Data Protection Regulation (EU GDPR) arise from a transparent agreement concluded between Swiss Life Select and the sales partners, the essential contents of which here can be retrieved.

Processing of personal data in a job application

Should you provide details for an application for a position with us, we will process this data in order to fulfil your request to work for us. In the case of an application for a sales role, this also includes the necessity to transmit your data to the sales partner responsible for recruitment in your region so that they can contact you. In the case of an application for a back-office role, it is necessary to pass on your data to the individuals who require it for the recruitment decision.

Your rights as a data subject

You have the right to obtain information (Art. 15 GDPR) free of charge at any time regarding the personal data stored about you. In addition, under certain conditions, you have the right to rectification (Art. 16 GDPR), restriction of processing (Art. 18 GDPR) or erasure (Art. 17 GDPR) of the personal data stored about you, as well as the right to receive the data you have provided to us (Art. 20 GDPR) in a structured, commonly used and machine-readable format, and in the event of a problem you can lodge a complaint with the data protection officer or a data protection supervisory authority.

You can assert your data subject rights at any time in text form, e.g. by email to Datenschutz@swisslife-select.de, by fax on 0511 / 9020 52 24 or by post to Swiss Life Select Deutschland GmbH, Datenschutzbeauftragter, Swiss-Life-Platz 1, 30659 Hannover.

Biscuits

We use cookies in some areas to protect legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR (to ensure IT security, to fend off potential attacks, to determine the attractiveness of the websites and to optimise the content). These make it easier for you to use our website.

Cookie list

A cookie is a small data packet (text file) that your browser stores on your device at the request of a visited website in order to 'remember' information about you, such as your language preferences or login details. These cookies are set by us and are referred to as first-party cookies. We also use third-party cookies, which come from a different domain than that of the website you are visiting. We use these cookies to support our advertising and marketing efforts. In particular, we use cookies and other tracking technologies for the following purposes:

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be switched off in your systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Security cookies

The reCaptcha function is a security feature that protects our website from hacker attacks and spam. reCaptcha attempts to distinguish whether a specific action on the internet is carried out by a human or by a computer programme or bot. With this technology, personal data (IP address, location of access and time) is transmitted to Google. Further information on data protection on our pages can also be found in our privacy policy.

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to answer questions about which pages are the most popular, which are used the least, and how visitors move around the website. All information collected by these cookies is aggregated and is therefore anonymous. If you allow performance cookies, we can use this aggregated information to improve our offering and the usability of our websites for you.

Cookies for marketing purposes

These cookies may be set through our website by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant adverts on other websites. They do not store personal information directly, but are based on uniquely identifying your browser and internet device. These cookies are used to show you personalised content suited to your interests. This enables offers to be presented to you that are particularly relevant.

When you visit our website, you have the option to consent to the use of cookies in order to use all functions of the website without restriction. Strictly necessary cookies enable the technically flawless functioning of the website.

Refusing performance cookies and marketing cookies may have no impact on your user experience and the functionality while using the website. If you refuse the use of these cookies, first-party and third-party cookies will be disabled. Furthermore, first-party cookies will be deleted. We are not able to delete third-party cookies for you. The deletion of third-party cookies must be carried out by you yourself – within your browser settings.

Cookies may also be used on linked pages without us being able to notify you in advance.

You can change your cookie settings within your internet browser. These browser settings for cookies are usually found under "Options", "Tools" or "Favourites" in your internet browser. You can also use the browser's "Help" menu.